Delivery Information

Delivery Timing

All orders are picked and packed within 1-2 working days (delays can occur during busy periods).

After pick and pack, delivery times are:

- Sydney, Brisbane, Melbourne: 1-2 working days 

- Adelaide: 2-3 working days.

- Perth & Rest of Australia: 5-10 working days.

You can enjoy Sydney same-day delivery for an extra fee if you place your order before 12pm.

Delivery Pricing

Flat rate delivery Australia wide

We offer flat rate delivery pricing with Direct Freight road trucks for all Australian main land addresses, including gorgeous Tasmania.

 Product category NSW & ACT Prices VIC & QLD Prices TAS & SA Prices WA & NT  Prices
Accessories; e.g. wheels, helmets, remotes, leashes Free Free Free Free
Bulky parts; e.g. tyres, batteries, paddles, motors $19 $19 $29 $39
Large skateboards; e.g. Evolve, Boosted, Onewheel $29 $29 $49 $59
Inflatable paddle boards $49 $59 $79 $99
Stand up paddle boards $99 $99 $99 $199
Electric bikes e.g. Super73 $99 $99 $149 $199

 

International delivery

A selection of accessories are available to purchase internationally and the delivery cost will be calculated on checkout. You need to progress to the checkout page, so the system knows your destination and the products on order for pricing calculation. Delivery costs vary from country to country.

We currently only deliver bulky items such as bikes, skateboards and paddle boards to Australia & Tasmania. Please contact us for a quote if you live on a remote island off the Australian mainland or if you wish to purchase from another country. 

 

Additional Information

Transport Damage

All stand up paddle boards, skateboards and bikes are all wrapped in bubble wrap and extra cardboard protection, then inserted into a strong cardboard box and taped up with fragile tape.

However, given the speed at which some courier companies operate, there is a very small risk that a product may get damaged on route. If this occurs, we will replace your product as soon as possible or provide credit for another similar product. You will need to make sure you report your damaged item within 24hrs of it's arrival and ensure your damaged item is available for collection by our couriers as soon as possible and we’ll sort out the rest.

How to report damaged items; simply send us photos of the product damage and the photos of the outside of the box within 24hrs, so we have all the information needed to make a claim with the courier on time.

Delivery responsibility

BB maintain ownership and responsibility of the products until they are delivered to the requested delivery address.

ATL

Customers can give Authority to Leave (ATL) for goods and stand up paddle boards at the specified delivery address if no one is going to be home. This means that once the delivery driver has left the goods at the delivery address, the customer then owns and accepts responsibility for the goods.
PLEASE NOTE: If a customer has asked for goods to be delivered “to the rear of the house” for example, this constitutes as Authority to Leave.